Sales Engineer at Orb
Tokyo – Full Time
Job Description
We are looking for a Sales Engineer to join us as we pioneer relationship intelligence. Sales Engineers are prized switch-hitters that can change gears on a dime; from talking shop with sales reps, to diving deep on technical infrastructure with IT support. Working in conjunction with Sales Representative and Technical Consultant as a product advocate, the Sales Engineer will identify and address technical aspects through all stages of the sales process. As to be expected in a company moving as fast as we are, the scope of this position will evolve continuously. Comfort with ambiguity is required. Below is a partial representation of what may be included in the Sales Engineer’s typical week:
- • Liaise with Technical Consulting Team to provide consultative technical expertise for all customer needs
- • Be an integral teammate of the pre-sales process as it pertains to solution design, API/integration, security or infrastructure discussions
- • Effectively communicate & build confidence with customers across teams (IT, sales, executives, etc.)
- • Understand API/integrations, test and use API endpoints, familiarity with middleware
- • Represent the product to customers and at field events such as conferences and seminars
- • specifically to showcase software, networking and security stack
Requirements
- • 2+ years relevant experience in sales engineering, technical consulting (implementation), or solution selling
- • Previous consulting experience including configuration and design of solutions with software applications
- • General knowledge of cloud security principles & IT infrastructure
- • Experience in integrations and cloud solutions including APIs
- • Exceptional oral, written, presentation and interpersonal communication skills
- • Continuous and thoughtful listener & communicator; proven ability to gather and share market and customer feedback
- • Experience in a customer-facing role
- • SaaS or PaaS experience is a plus specifically with CRM, ERP or Customer Management tools
- • Upmarket experience; working with companies and customers
- • Experience with working with cross-functional teams with a track record of building positive relationships
- • A bachelors degree or higher in Management Information Systems, Computer Engineering or a related technical field