Job Description

We are looking for a Sales Engineer to join us as we pioneer relationship intelligence. Sales Engineers are prized switch-hitters that can change gears on a dime; from talking shop with sales reps, to diving deep on technical infrastructure with IT support. Working in conjunction with Sales Representative and Technical Consultant as a product advocate, the Sales Engineer will identify and address technical aspects through all stages of the sales process. As to be expected in a company moving as fast as we are, the scope of this position will evolve continuously. Comfort with ambiguity is required. Below is a partial representation of what may be included in the Sales Engineer’s typical week:

• • Liaise with Technical Consulting Team to provide consultative technical expertise for all customer needs
• • Be an integral teammate of the pre-sales process as it pertains to solution design, API/integration, security or infrastructure discussions
• • Effectively communicate & build confidence with customers across teams (IT, sales, executives, etc.)
• • Understand API/integrations, test and use API endpoints, familiarity with middleware
• • Represent the product to customers and at field events such as conferences and seminars
• • specifically to showcase software, networking and security stack

Requirements

• • 2+ years relevant experience in sales engineering, technical consulting (implementation), or solution selling
• • Previous consulting experience including configuration and design of solutions with software applications
• • General knowledge of cloud security principles & IT infrastructure
• • Experience in integrations and cloud solutions including APIs
• • Exceptional oral, written, presentation and interpersonal communication skills
• • Continuous and thoughtful listener & communicator; proven ability to gather and share market and customer feedback
• • Experience in a customer-facing role
• • SaaS or PaaS experience is a plus specifically with CRM, ERP or Customer Management tools
• • Upmarket experience; working with companies and customers
• • Experience with working with cross-functional teams with a track record of building positive relationships
• • A bachelors degree or higher in Management Information Systems, Computer Engineering or a related technical field