Product Documentation Lead at Orb

Tokyo – Full Time

Share on FacebookTweet about this on TwitterShare on LinkedInEmail to someone

Job Description

We are looking for a Production Documentation Lead to be responsible for delivering Orb DLT install manual, API, and SDK documentation to our clients. At Orb, you will also collaborate closely with our infrastructure lead, our content strategist, and our UX team to deliver a ground-breaking overall user experience. Also, you can have significant strategic and technical impact by helping to build innovative technical content from the ground up. The right candidate is determined, process oriented, focused on results, a self-starter, and has demonstrated success in using analytics to drive the growth and success of a business. This position is located in our Akasaka office, in the heart of Tokyo.

Job Responsibilities

  • • Deliver accurate and complete customer-facing product documentation on time and with a high degree of quality
  • • Contribute to strategic initiatives around authoring environments, development processes, and automation tooling
  • • Work closely with other members of the engineering team to ensure uniformity in workflow and writing style
  • • Collaborate with the user experience team to ensure that technical content — including documentation, contextual help, UI text, and other forms of assistance — are discoverable, usable, and pleasing to our clients

Qualifications

  • • Strong communication skills in both English and Japanese is required
  • • A BS in Computer Science or a related field or experiences is required
  • • Strong team player with outstanding communication, organization, and interpersonal skills
  • • Strong analytical and problem-solving skills